eLEARN

The M.A.B. for In-Person Interactions
eLearn Course gives staff the right tools to safely manage aggressive behaviours.

* M.A.B. : Contextualised Prevention and Management of Aggressive Behaviours

Including the module

SAFELY MANAGING COVID REQUIREMENTS

The public health measures put in place by government in response to COVID-19 are highly emotive.

General pandemic fatigue, variations in restrictions across the community, and now vaccination status, all contribute to the potential volatility of a situation.

Unfortunately some customers will respond with difficult, aggressive and abusive behaviours when asked to adhere to COVID requirements such as:

This eLearn Course will prepare your staff to safely manage aggressive behaviours in these difficult situations.

The M.A.B.™ for In-Person Interactions eLearn Course provides easy to learn, contextualised, consistent, mobile, and self-paced content that can be completed at a time of the learner’s own choosing.

The eLearn Course is divided into 7 lessons – one for each step of the 7 step Safety Plan – to help you to safely manage aggressive behaviours during in-person interactions.

The three videos below are examples of some of the content covered in the eLearn Course.

Play Video
Play Video
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The eLearn Course has been designed for adult learners to effectively achieve learning objec­tives, max­imise indi­vid­ual par­tic­i­pa­tion, enhance learn­ing retention, and achieve organisational outcomes.

Upon completion of the eLearn Course, learners will receive a Course Certificate.

Learners may access the eLearn Course content an unlimited number of times during the licence period.

The M.A.B.™ for In-Person Interactions eLearn Course is recommended for aged care, alcohol and other drugs, child care, community, compliance, disability, family, frontline, health, homelessness, library, local government, maternal and child health, mental health, paramedic, regulatory officer, transport, utility and youth service providers.

Duration: Approx. 120 minutes
Licence Period: 12 months
Platform: Holland Thomas’ Online Learning Management System (LMS)

Order Online

eLEARN COURSE

$39
ex. GST AUD per Licence

Additional Delivery Options

FAQs

Can I buy the eLearn Course for other people?

Yes. You may buy the course for as many people as you like. You can choose the quantity on the checkout page.

How long can I access the eLearn Course for?

You may access the course as many times as you like during the 12 month licence period.

How long does it take to complete the eLearn Course?

As the course is self-paced learning, the time taken to complete the course varies. Participants typically take around 120 minutes.

CAN I SEE THE ELEARN BEFORE BUYING IT FOR MY TEAM?

Yes. Please contact our office on 1800 18 83 45 to arrange an evaluation account.

Questions about booking online?

If you have any questions or difficulties with your booking please call 1800 18 83 45 or email learn@hollandthomas.com.au

CAN WE PAY BY INVOICE INSTEAD OF AN ONLINE PAYMENT?

Yes. Please contact our office on 1800 18 83 45 to discuss paying by invoice.

A Safer Tomorrow Starts With Action Today
Holland Thomas
T: 1800 18 83 45
E: E: info@hollandthomas.com.au