Let's talk safety ... What are we calling it now?

With National Safe Work Month at an end, take 5 minutes to build on the conversation to improve the safety of your staff and your service users when managing behaviours.

“For last year’s words belong to last year’s language.

And next year’s words await another voice.”

T.S. Eliot

Feedback from “Balancing staff safety and client needs … will it cost you $1.5M too?” prompted the question:

“Is what we are saying the same as others are hearing?”

Safety conversations can be a great catalyst for change and growth. However, we need to ensure we are speaking the same language.

When discussing sensitive issues such as a person being verbally abused or physically assaulted in your workplace, the terms used vary greatly from organisation to organisation, not to mention sector to sector.

Clarity of language helps us to identify, mitigate, respond to, recover from, and report on situations involving aggressive behaviours.

Understanding which words we are using is crucially important to advancing safety in our workplaces.


National Safe Work Month


– – –

Image of Travis Holland presenting

Travis Holland
Managing Director
Holland Thomas
Travis Holland email address

M.A.B. Staff Safety Training. Find out more.

Should you wish to discuss strategies to improve your staff’s safety in their work environment, please feel welcome to contact Holland Thomas.
Our goal at Holland Thomas is to create safer workplaces that enhance wellbeing for all concerned whilst also delivering improved operational and financial performance.

This blog draws on our years of experience delivering our M.A.B.™ Staff Safety Training (Contextualised Prevention and Management of Aggressive Behaviours) across Australia and the development of My Safety Buddy, our smartphone app and web portal based lone worker safety solution.

Enjoyed this piece? Please share, like, and comment. If you would like to read more, follow Travis on LinkedIn.