Managing Aggressive Behaviours

YOUR SECTOR

M.A.B.™ Staff Safety Training creates safer workplaces, enhances wellbeing for all, and delivers improved operational performance by teaching your staff how to safely manage challenging behaviours and occupational violence and aggression (OVA). We understand that each of our clients is unique.
Contextualisation of our M.A.B.™ Staff Safety Training takes into account the sector you work in, your organisational values, policies and procedures, the services you provide, who you are working with, who you are providing your services for, and the risks you are exposed to.
Aged Care
Safe and respectful care for the elderly in home-based and residential care settings.
AOD & Recovery Services
Supporting safety and effective communication in recovery settings.
Child Care
Helping early years professionals and carers to work safely.
Community
Working safely with diverse individuals and families across community settings.
Compliance
Supporting staff to manage and enforce policies safely and respectfully.
NDIS
Disability
Supporting staff to remain safe with person-centred strategies aligned with Positive Behaviour Support.
Family Services
Managing complex family interactions with empathy, professionalism, and safety.
Frontline
De-escalation and communication strategies for public-facing customer service teams.
Health
Protecting staff through safe, respectful responses in healthcare settings.
Homelessness
Strategies for safely engaging with people experiencing homelessness.
Library
Helping staff manage challenging behaviours in inclusive, community library spaces.
Local Government
Strengthening safety and professionalism in community-facing local government roles.
Maternal & Child Health
Supporting safe engagement in parenting and early years health contexts.
Mental Health
Managing safety while maintaining client dignity with recovery-oriented strategies.
Paramedic
Safety for paramedics responding to unpredictable scenarios in uncontrolled environments.
Regulatory Officers
Strategies for safely upholding compliance obligations when in the field and the office.
Traffic Management
Responding safely to challenging behaviours in traffic, construction, and roadside settings.
Transport
Supporting transport staff to handle customer aggression safely.
Utilities
Empowering field and customer-facing utility staff to safely manage challenging behaviours.
Youth Services
Helping staff engage safely and appropriately with young people in challenging situations.
Even if your sector is not shown here, please get in touch to find out how we can help you.

YOU’LL BE IN GOOD COMPANY

Holland Thomas is trusted by a large range of organisations across many sectors to help manage the increasing challenges of aggressive behaviours and occupational violence and aggression (OVA).
Baptcare
Uniting Logo
Customer - City of Whittlesea logo
Customer - Queen Elizabeth Centre Logo
Brotherhood of St. Laurence
Customer - Fairfield City Council logo
Customer - MiCare logo
Office of the Public Advocate logo
Customer - Arcare Aged Care logo
Customer - MIND Australia Logo
Customer - City of Charles Sturt logo
AusNet Services
Customer - City of Port Phillip logo
Customer - Hesse Rural Health logo
Customer - New South Wales Ambulance logo
Searoad Ferries
Customer - Jewish Care logo
Customer - Fronditha Care logo
Customer - Federation University
Customer - St Michael's Grammar School logo
Customer - Correct Care Australasia logo
Customer - Centre for Non-Violence logo
Customer - Mental Health Victoria logo
Customer - Able Australia logo
Customer - Funds in Court logo
Customer - Marillac logo
Customer - Hobsons Bay City Council logo

SPEAK WITH OUR TEAM TODAY

Speak with our team today to determine which training options will keep your staff safe.
LET’S TALK SAFETY