The M.A.B. for In-Person Interactions online course takes you through our 7 step safety plan to help you to safely manage aggressive behaviours during in-person interactions.

By increasing your awareness of the risks of aggressive behaviours in your working environment, you will be able to better anticipate those risks as they develop around you, and can then implement strategies to lessen or remove those risks enabling you to work safely.

Both the eLearn Course and the Webinars have been designed for adult learners to effectively achieve learning objec­tives, max­imise indi­vid­ual par­tic­i­pa­tion and enhance learn­ing retention.

M.A.B. for In-Person Interactions is recommended for aged care, alcohol and other drugs, child care, community, compliance, disability, family, frontline, health, homelessness, library, local government, maternal and child health, mental health, paramedic, regulatory officer, transport, utility and youth service providers.

The three videos below are examples of some of the content covered in the eLearn Course.