REGULATORY OFFICER STAFF SAFETY TRAINING
There is an increasing trend of aggressive behaviour directed at staff who work in regulatory and enforcement departments. Holland Thomas shares a commitment to the physical, emotional and psychological wellbeing of regulatory, compliance and enforcement officers.
For staff, our enduring and sustainable solutions effectively manage the personal safety and security challenges presented when dealing with confrontational, aggressive or violent behaviours. Notably, staff are at risk of aggressive behaviours when issuing infringement notices or discussing the potential for infringement notices.
Our M.A.B. ™ Staff Safety Training (Contextualised Prevention and Management of Aggressive Behaviours) solutions have been designed for staff who interact with members of the general public in various roles and settings, including but not limited to:
- Animal Management
- Compliance
- Environmental Health
- Governance & Local Laws
- Health Services
- Infrastructure & City Services
- Planning & Building Services
Given the nature of the roles performed by regulatory and enforcement officers, the physical and psychological risks to officers will be ongoing.
OUR CLIENTS
Holland Thomas is a trusted training partner for (see more):
COURSE CONTENT
We offer a progressive range of training solutions customised to each organisation and the roles their staff perform in order to reinforce individual learning and skill development over time.
Emphasising the importance of the safety of all concerned, M.A.B.™ Staff Safety Training may cover:
- Personal safety leadership
- Decision making
- Resilience
- Contingency planning
- Hazard and safety awareness
- Continuous risk assessment
- Avoidance strategies
- De-escalation
- Protecting yourself
- Self-care
Speak with our Client Solutions team to determine which components would suit you the best to help keep your staff safe.
T: 1800 18 83 45
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