CONTEXTUALISED TRAINING TO
SAFELY MANAGE AGGRESSIVE BEHAVIOURS
Let us give your staff the right tools to achieve safer outcomes in the face of aggressive behaviours.
Let us give your staff the right tools to achieve safer outcomes in the face of aggressive behaviours.
CONTEXTUALISED TRAINING
TO SAFELY MANAGE
AGGRESSIVE BEHAVIOURS
Let us give your staff the right tools to achieve safer outcomes in the face of aggressive behaviours.
Let us give your staff the right tools to achieve safer outcomes in the face of aggressive behaviours.
M.A.B.™ Staff Safety Training creates safer workplaces, enhances wellbeing for all, and delivers improved operational performance by teaching your staff how to safely manage aggressive behaviours.
M.A.B.™ Staff Safety Training creates safer workplaces, enhances wellbeing for all, and delivers improved operational performance by teaching your staff how to safely manage aggressive behaviours.
Difficult, challenging and aggressive behaviours can have a huge impact on staff, the people they support, and the organisation itself.
The M.A.B.™ courses take you through our 7 step safety plan to help you to safely manage aggressive behaviours during in-person interactions.
By increasing your awareness of the risks of aggressive behaviours in your working environment, you will be able to better anticipate those risks as they develop around you, and can then implement strategies to lessen or remove those risks enabling you to work safely.
M.A.B.™ Staff Safety Training is recommended for aged care, alcohol and other drugs, child care, community, compliance, disability, family, frontline, health, homelessness, library, local government, maternal and child health, mental health, paramedic, regulatory officer, transport, utility and youth service providers.
PARTICIPANTS WILL BE BETTER ABLE TO
Feel more empowered to prioritise their safety.
Proactively and reactively use dynamic risk assessment, communication, avoidance and de-escalation strategies to reduce risks of harm during incidents involving aggressive behaviours.
Make informed decisions about staying safe when exposed to aggressive behaviours including challenging behaviours, behaviours of concern, verbal abuse, threats and threatening behaviours, and physical assault.
Feel more confident to make critical decisions when managing aggressive behaviours that may impact multiple stakeholders.
Continuously improve through the use of reflective practices.
Feel more comfortable to access available supports following incidents involving aggressive behaviours.
The health measures that have been put in place in response to COVID-19 are still highly emotive.
Unfortunately some people will respond with challenging, aggressive and abusive behaviours when asked to adhere to COVID requirements.
The health measures that have been put in place in response to COVID-19 are still highly emotive.
Unfortunately some people will respond with challenging, aggressive and abusive behaviours when asked to adhere to COVID requirements.
M.A.B.™ Staff Safety Training will prepare your staff to safely manage these difficult situations.
OUTCOMES
| CREATE A SAFER WORKPLACE | INCREASE RESILIENCE | |||
| Enhance wellbeing and safety for all whilst reducing risk and decreasing incidents involving aggressive behaviours. | Increase resilience, personal safety leadership, team positivity and productivity. | |||
| UPSKILL YOUR STAFF | RETURN ON INVESTMENT | |||
| Demonstrate your commitment to staff by investing in their skills to safely prevent and de-escalate aggressive behaviours. | Real value through decreased incident and compensation costs, better organisational culture and compliance, and improved financial performance. |
Developing a positive workplace safety culture should be an integral part of every organisation’s ongoing safety and risk management strategy for the benefit of all concerned.
We hope these 7 discussions will help you to make immediate improvements in the safe management of aggressive behaviours too.
WHAT COULD YOU DO WITH $129,000?
In addition to the significant personal impact on all who are exposed to the aggression, workers compensation claims can have a major negative impact on the team and the organisation as a whole.
Approximately 12% of workers compensation claims are the result of work-related violence*.
One average workers compensation claim for work-related violence will cost approximately $129,000.
One serious claim will cost upwards of $400,000.
YOU’LL BE IN GOOD COMPANY
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* “Work-related violence means incidents in which a person is abused, threatened or assaulted in circumstances relating to their work. It includes verbal abuse, threats and physical attack.” WorkSafe Victoria.
